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'' We have set up a dedicated Call Center for a leading Pharmaceutical Wholesale Company being involved in all activities related to compliance, legal, infrastructure, IT and processes. After the set up we have provided Software Solutions to enable efficient outsourcing of processes ''
 
Business Process Outsourcing (BPO)
India Advantage

90% of the Outsourcing Deals are structured around around cost improvement only and India offers a tremendous advantages highlighted below:

Two million graduates each year (Existing Pool: over 25 million)
Highly skilled staff at significant low costs
120,000 Engineers every year vs. 63000 in US suitable for Technical helpdesk services
English speaking and IT savvy workforce suitable for Call center
Cost reduction up to 50%
Government support for Call center & BPO industry
Improving telecom infrastructure to meet call center requirement
Lower infrastructure costs
Favorable time lag: 12 hours with US & 5 hours with Europe
Resources with experience of financial and legal systems similar to the west
Strong domestic IT services industry to support BPO industry

Cost Advantage Diagram

 
 
 
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