Robosol offers a dedicated and comprehensive Support service for its customers. Backed by our technically skilled and highly experienced consultants, we ensure that all support issues, however large or small, are resolved quickly and efficiently. We take pride in the performance of our support team and we are constantly striving to improve our already superlative support and customer service.
Our integrated support systems allow us to track and record information and statistics in real-time. This in turn, gives us the ability to review, prioritize and resolve outstanding queries and issues in a timely manner. Regular, extensive call analysis allows us to identify and respond to potential knowledge gaps, system and user generated errors, hardware and software conflicts and upcoming challenges that may arise in the short and long term future.